Returns

We accept returns on eligible items within 14 days of delivery.

To be eligible for a return:

• the item must be unused and in its original condition
• the item must be returned in its original packaging
• proof of purchase is required

Certain items may not be eligible for return, including:

• final sale or limited items
• used or damaged items not caused by shipping

---

Exchanges

We currently do not offer direct exchanges.

If you would like a different item, please place a new order and request a return for the original item if eligible.

---

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include:

• your order number
• clear photos of the item and packaging

We will review the issue and work to resolve it as quickly as possible.

---

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

• refunds will be issued to your original payment method
• processing times may vary depending on your payment provider

Shipping costs are non-refundable unless the return is due to an error on our end.

---

Return Shipping

Customers are responsible for return shipping costs unless the item is incorrect or damaged upon arrival.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

---

How to Start a Return

To request a return, please contact us through our contact page or support email with your order details.

---

Contact

If you have any questions about your return, feel free to reach out, and we will be happy to help.